Privacy Policy

This Privacy Policy describes how Jasmine Uhrik ("Jasmine Uhrik", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.jasmineuhrik.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

We are the data controller of your personal information for the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018. Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. We may also use information we collect to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information you provide directly

Contact details, including your name, shipping and billing
address, phone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, if you create an account, including your username, password, and security credentials.
Customer support information, including the information you choose to include in communications with us.
Commission or enquiry information, including any details you send us when requesting a commission or a custom-framed work.
Information collected automatically
When you use the Site, we (and our service providers) may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. Usage Data may include information about your device, browser, network connection, IP address, pages visited, time spent on the Site, and other information regarding your interaction with the Services.

Information from third parties

Our e-commerce platform provider, which powers the Site and order management.
Payment processors, who collect payment information (e.g., card details and billing address) to process your payment.
Shipping carriers (such as Royal Mail, Parcelforce, DPD, DHL, FedEx, or UPS), who receive your name and address to deliver your order.
Analytics and marketing providers, who may collect information when you visit the Site, open our emails, or interact with our online advertising.

Legal bases and how we use your information

Under the UK GDPR, we rely on the following legal bases when processing your personal information:

Performance of a contract — to process your order, arrange shipping, handle returns, provide customer support, and manage your account.
Legitimate interests — to improve the Site, secure our Services, prevent fraud, analyse how our Services are used, and market our artwork to existing customers in a proportionate way.
Consent — where required (for example, for non-essential cookies or certain marketing emails). You can withdraw consent at any time.
Legal obligation — to comply with applicable law, including tax, accounting and consumer protection requirements.

Like most websites, we use cookies and similar technologies on the Site to power the store, remember your preferences, run analytics, and better understand how the Services are used. Some cookies are strictly necessary for the Site to function. Other cookies (such as analytics and marketing cookies) are only set with your consent via our cookie banner.

Most browsers accept cookies by default, but you can choose to reject or remove cookies through your browser controls. Please keep in mind that blocking cookies may affect certain features of the Site.

How we disclose personal information

We may share your personal information with the following categories of recipients:

Service providers who perform services on our behalf, such as our e-commerce platform, payment processors, shipping carriers, IT and hosting providers, email and marketing tools, and customer support tools.
Professional advisers, such as accountants, auditors, and lawyers, where necessary.
Public authorities and regulators, where we are required to do so by law or to protect our legal rights.
Successors in interest, in the event of a sale, merger, or reorganisation of our business.

We do not sell your personal information for money. We only share personal information for marketing purposes with your consent (for example, if you sign up to our mailing list).

International transfers

Some of our service providers (such as our e-commerce platform, email provider, or shipping partners) may be located outside the United Kingdom. Where we transfer personal information outside the UK, we rely on appropriate safeguards recognised under UK GDPR — such as UK adequacy regulations, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses — to ensure your information receives an equivalent level of protection.

Retention

We retain your personal information only for as long as is necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal, tax and accounting obligations (which typically requires records to be kept for at least six years in the UK), resolve disputes, and enforce our agreements.

Security

We use appropriate technical and organisational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal information:

Right of access — to request a copy of the personal information we hold about you.
Right to rectification — to ask us to correct inaccurate or incomplete information.
Right to erasure — to ask us to delete your personal information (the "right to be forgotten"), subject to legal exceptions.
Right to restriction — to ask us to restrict our processing of your personal information.
Right to object — to object to our processing of your personal information, including for direct marketing.
Right to data portability — to receive a copy of your personal information in a portable format.
Right to withdraw consent — where we rely on consent, you can withdraw it at any time.
Right to lodge a complaint — you can complain to the UK Information Commissioner’s Office (ico.org.uk) if you are unhappy with how we have handled your personal information.

You can exercise any of these rights by contacting us at jasmineuhrik@gmail.com. We may need to verify your identity before responding to your request, and we will respond within the timeframes required by law.

Marketing communications

We may send you marketing emails about new collections, exhibitions, and availability if you have signed up or purchased from us. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by emailing jasmineuhrik@gmail.com. If you opt out of marketing, we may still send you non-marketing emails about your orders or account.

Third-party links and social media

The Site may contain links to third-party websites and platforms (such as Instagram). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing your information with them.

Children’s data

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Contact

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us:

Jasmine Uhrik

Email: jasmineuhrik@gmail.com

Website: www.jasmineuhrik.com

Correspondence address: London, United Kingdom. (A full postal address can be provided on request.)